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At THE BERRIS, we’re dedicated to providing you with exceptional service and addressing any inquiries you may have. We value your feedback, questions, and suggestions, and we’re here to assist you in any way we can.

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Global Delivery
We ship worldwide using trusted carriers like UPS, DHL, and FedEx. If your country isn’t listed at checkout, please contact us. We’re committed to ensuring our jewelry reaches you.
Customs and Duties
Customers are responsible for all customs fees, duties, and import VAT according to their country’s applicable VAT rates. Our carriers ensure a smooth customs clearance process by handling all necessary documentation and formalities on your behalf, making the process as seamless as possible without requiring your direct involvement.
Lithuania Return Policy
We understand the unique nature of handmade jewelry and the importance of a perfect fit. If you need a size adjustment or discover an issue immediately after placing your order, please contact us without delay. While we strive to accommodate size changes and precise adjustments (even down to 0.1 mm), please be aware that returns based on sizing are not guaranteed. If there’s a strong reason for a return beyond sizing, reach out to us at support@theberris.com within 14 days of receipt.
International Return Policy
Currently, we do not accept returns from our international customers. As each piece is crafted to order, please review your selections carefully as all sales are final outside Lithuania. We deeply value your trust and are actively working towards accommodating international returns in the near future.
In conclusion, please trust in our commitment to excellence. We’re always here to communicate with you and ensure that the jewelry you receive is perfect in every way. At THE BERRIS, we believe that jewelry is not just an adornment but a cherished piece of art. We are dedicated to achieving the highest level of customer satisfaction by ensuring that every piece we craft is loved and valued by those who choose us.
At THE BERRIS, our devotion to quality and customer satisfaction is reflected in every facet of our service, from the meticulous selection of gemstones to the precise crafting of our jewelry.
Ring Resizing
Purchasing the perfect ring should be an effortless experience. If you acquire a brand-new ring from our collection and, upon receiving it, discover it doesn't fit as desired, rest assured: we can facilitate its resizing. This service is provided exclusively for our customers in Lithuania. Provided the ring hasn't been worn and was not available in your specific size at the time of purchase, we collaborate with trusted jewelers in Lithuania who will adjust the size for an optimal fit. For international orders, please ensure the finality of your purchase, as resizing services are not available outside of Lithuania.
Diamond Certification
In the world of gemstones, authenticity is paramount. We exclusively offer natural, certified diamonds in our collection. Customers can shop with unwavering confidence, knowing that each diamond not only meets but exceeds industry standards of quality and authenticity. Some diamonds in our collection come with their own certifications, such as GIA, provided at no additional cost. Details regarding such certifications can be found on the respective product pages.
For diamonds that do not automatically come with a certification, we can provide a formal certification at an additional fee upon request. Please contact us at support@theberris.com before ordering if you require this service. However, it is important to note that this certification is merely a document. The most significant assurance we provide is our brand’s guarantee. We take immense pride in our reputation and go to great lengths to ensure and preserve the integrity of our word and brand name, which are indeed the most attesting factors of our commitment to quality.
Jewelry Warranty
Every piece you procure from us is backed by our steadfast promise of durability and craftsmanship. We extend a comprehensive 5-year warranty on our jewelry, affirming our dedication to excellence and the trust you place in us.
We Respect Your Privacy
We are committed to protecting your personal information. This policy outlines how we handle data collected through our website, hosted on Squarespace, in compliance with global laws including those of the US, EU, and Estonia.
Information Collection and Use
We collect personal information such as your name, email address, and shipping address when you purchase products, sign up for our newsletter, or engage with our site. This information is essential for providing and managing our services, enhancing your user experience, and communicating about our offerings. Our website uses cookies to understand visitor behavior and improve our marketing strategies. By using our website, you acknowledge and accept the automatic collection of cookies. If you do not agree to our use of cookies, please discontinue use of our website immediately.
Sharing Your Information
Your information is only shared with service providers who support our business operations under strict confidentiality agreements. We may also disclose your information if required by law or to protect our rights, including complying with international legal obligations.
Your Rights
You have the right to access, correct, or request the deletion of your personal data. You are also entitled to manage your preferences and opt out of certain uses of your information, in accordance with the laws of your jurisdiction.
Data Security
We employ robust security measures to protect your data from unauthorized access and breaches, in line with international security standards.
Policy Changes
We may periodically update this privacy policy to reflect changes in our practices and service offerings. Significant changes will be communicated through our website or directly to you.
Contact Us
For questions about this policy or your data, please contact us at info@theberris.com. We are dedicated to ensuring your privacy and adhering to legal standards across all jurisdictions we operate in.
This website is operated by THE BERRIS. Throughout the site, the terms “we”, “us”, and “our” refer to THE BERRIS. THE BERRIS offers this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the Terms of Service, including those additional terms and policies referenced herein and/or available by hyperlink.
Online Store Terms
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or country of residence, and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted and involve various networks; credit card information is always encrypted during transfer.
Products or Services
Certain products or services may be available exclusively online through the website. We have made every effort to display as accurately as possible the colors and images of our products. We reserve the right to limit the quantities of any products or services that we offer.
Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us and may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability.
Governing Law
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Lithuania.
Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and changes to our website.
For more detailed information or if you have questions, please contact our team info@theberris.com

Contact

info@theberris.com

All content on this website, including but not limited to text, designs, graphics, logos, and images, is the exclusive property of THE BERRIS or its licensors. Unauthorized use of any website content is strictly prohibited and subject to severe legal consequences. This material is protected under copyright laws and may not be copied, reproduced, or used elsewhere without explicit prior written permission from THE BERRIS. All rights not expressly granted are reserved.

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